Dear Bark EUROPA Community,
We regret to inform you that an accident has occurred during the maintenance period in Cape Town, resulting in Bark EUROPA partly falling over while attempting to be placed back into the water from the drydocks.
We want to assure you that the safety and well-being of our crew and guests are our utmost priority. All crew members have safely left the ship, one sailor has been injured. He is currently in stable condition and receiving appropriate medical care.
The extent of the damage to the ship is still being assessed, and at this moment, we cannot determine the exact timeline for resuming our sailing operations. We want to assure you that our crew are working diligently to addressing and resolving the situation, to determine the necessary steps to move forward.
Please be assured that we are dedicated to getting our lady Bark EUROPA back to full operational capacity as soon as possible.
We will continue to provide updates via our media channels and are committed to maintaining transparency throughout this process.
We thank you for your continued support and understanding during the upcoming period. Should you have any urgent concerns or inquiries, please reach out to our office team at firstname.lastname@example.org
We want to express our gratitude for all the kind words, support and understanding you have shown over the past weekend. The strength and unity of the Bark EUROPA community has been truly inspiring and we felt strengthened to keep our head high, weather this storm and navigate through troubled waters.
We want to give you an update on the current situation.
The injured sailor is receiving the necessary medical care and is doing well, given the circumstances. In the last days, hard work has been done to stabilize the ship and a thorough investigation has been started to determine the following steps to get our lady EUROPA sailing again.
Once again, we extend our sincere gratitude for your support and kind words. Your messages of encouragement have been a source of strength for the entire Bark EUROPA team. We are truly grateful to have such a remarkable community standing by our side.
We remain committed to keeping you informed through our social channels and website. Your continued support and understanding while we navigate through the upcoming period are deeply appreciated.
If you have any questions we kindly ask you to contact our officeteam at email@example.com.